Podcast Episodes 

Lindsay Gross sits down with Kari Sewell, Vice President of Revenue Cycle at Optum, to explore what it really takes to build and scale high-performing revenue cycle teams. From hiring and onboarding to leadership strategies and team culture, Kari shares her perspective on how to create teams that not only meet metrics, but exceed expectations.

Lindsay Gross sits down with Clinical Data Scientist Carly Wagner to explore what it really means to be data-driven in healthcare. From building a culture of data literacy to dealing with messy, inconsistent data sources, Carly shares her perspective on what it takes to turn analytics into action.

Lindsay Gross sits down with Adena Dorsey, Director of Change and Organizational Development at Intellivo, to talk about what it really takes to build a scalable training platform as your organization grows.

Lindsay Gross sits down with Lisa Rock, President of Unity Preferred Network, to explore how smart provider networks are reshaping the revenue cycle. 

Lindsay Gross sits down with Mark Dorner, CEO of PreciseMDX, to explore the biggest challenges facing healthcare revenue cycle management (RCM) today. We discuss common inefficiencies, the evolving role of technology and automation, and how AI is reshaping the future of revenue cycle operations.

Lindsay Gross talks with Lexi Miller about how the next generation views work, technology, and career opportunities—especially in revenue cycle management—and what leaders can do to attract and retain young talent.

Lindsay & Ian discuss how innovation and technology are at the forefront of revenue cycle management.